How does the business operate on a daily basis?
Customers phone in, office staff make appointments for reps to call around to quote, once the customer accepts quote, glass and other orders are placed with suppliers, when stock arrives installation team returns to install.

How are the clients attracted to the business?
Through online marketing, search engines and website. They are known for their superb service. Repeat business from existing clients and a vast amount of new clients from word of mouth. The business has a very well known brand name – it is the market leader in both the luxury and standard range of shower enclosures

What Advertising/Marketing is carried out?
Mainly Google Ad Words, online newspaper advertising, word of mouth their best advert and their reputation for their product and especially service is well known with all the larger development companies

What competition exists?
Service is paramount! There is no other company out there that offers service before and after a sale like they do – there are only 3 other competitors but not of the same size.

What are the seasonal trends?
There aren't really seasonal trends but they do tend to get busier from October to December. Generally at their busiest before Christmas / Annual builders and glass factories shut down.

Is the business VAT Registered?
Yes

What VAT documentation is on file?
All returns are on file

Are there up-to-date Management Accounts available?
Yes

What Balance Sheet and Income Statements are available?
2023 signed AFS, as well as previous years

What percentage of the business is cash/credit?
Big contracts are 30 days – Everyday customers pay 90% up front before installation and the balance on completion - EFT.

What is the age analysis of the debtors book?
Varies – big contracts carry retention. Everyday customers 2.5%

How could the profitability of the business be improved?
Expanding nationally via branches and/ or franchising.

What is the total staff complement?
15

Do any receive special perks or incentives?
No

Are they on contract?
Signed employment contracts for all staff

How involved is the Owner in running the business?
A General Manager, Operations Manager and Bookkeeper make up the Management Team that runs the business, with oversight from the owner.

When does the current lease end?
1st April 2026

Is there an option of renewal & what period?
Yes - 3 years

What is the annual escalation %?
8%

What are the trading hours?
Monday to Thursday 07h00 - 16h15
Friday 07h00 - 16h00
Saturday 09h00 - 13h00
Closed on Sundays and Public Holidays

What is the square meters of the business?
+- 431sqm

Is a copy of the lease available?
Yes

Do you require a licence?
No

What lease deposit and/or other surety is required?
3 Months bank guarantee expiring 6 months after the lease

What are the main assets of the business?
Trademark Name, vehicles, tools and equipment

Are any items not included in the sale?
No

What is their overall condition?
Good

Do any require repairing?
No

How have they been valued ?
Book value

Which assets are on lease/HP and with whom?
None

Will Seller settle or Buyer to take over?
Open to discussion

Are copies of agreements available?
Yes

Are they presently insured?
Yes

What is the reason for the sale?
Owners are wanting to retire.

Why is this a good business?
This is a great business that has an excellent reputation for a quality product with exceptional service. It is well established with few competitors, and none at this level, as well as a trademarked name and strong brand. The business is GM run with owners' involvement reduced to an oversight role. The seller is selling all shares in the legal entity.

What is the price plus stock and the profit?
R12 500 000 plus stock of R1 195 000 with an annual net profit of just under R4 000 000.